Refund policy
🔄 Refund & Return Policy
Stikwidit Fitness
We want you to shop with confidence at Stikwidit Fitness. Please review our refund and return policy below.
📦 Returns
-
We accept returns within 30 days of delivery.
-
Items must be unused, unworn, and in original packaging.
-
Proof of purchase (order number or receipt) is required.
Non-returnable items include:
-
Used or damaged items (unless defective)
-
Clearance or final-sale items
-
Personal hygiene items (if applicable)
🔁 How to Start a Return
To begin a return, please contact us at:
📧 stikwiditfitness@gmail.com
Include:
-
Your order number
-
Reason for the return
-
Photos (if the item arrived damaged or defective)
Do not send items back without contacting us first.
💰 Refunds
-
Once your return is received and inspected, we will notify you of approval or rejection.
-
Approved refunds will be issued to the original payment method.
-
Please allow 5–10 business days for the refund to appear on your statement.
🚚 Return Shipping
-
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
-
Shipping costs are non-refundable.
❌ Cancellations
-
Orders may be canceled within 12 hours of purchase.
-
After this time, orders may already be in processing or shipped and cannot be canceled.
🛠 Damaged or Defective Items
If your item arrives damaged or defective:
-
Contact us within 48 hours of delivery
-
Include photos of the item and packaging
We will offer a replacement or full refund at no additional cost.
📦 Missing or Lost Packages
If your package is marked as delivered but not received:
-
Please check with neighbors or your local carrier first
-
Contact us if the issue persists
We are not responsible for stolen packages once marked delivered, but we’ll do our best to assist.
📞 Contact Us
If you have any questions about returns or refunds, reach out anytime:
📧 stikwiditfitness@gmail.com
By completing a purchase, you agree to our Refund & Return Policy.