Frequently Asked Questions
Got questions? We’ve got answers. Below you’ll find everything you need to know about ordering, shipping, returns, and our fitness gear.
🏋️♂️ PRODUCTS & QUALITY
Q: What kind of products do you sell?
A: Stikwidit Fitness offers gym equipment, workout accessories, and fitness gear designed for home and everyday training.
Q: Are your products beginner-friendly?
A: Yes. We carry equipment suitable for beginners, intermediate, and advanced fitness levels.
Q: Do you test your products?
A: We source from trusted suppliers and only offer products built for durability, safety, and performance.
🔄 RETURNS & REFUNDS
Q: What is your return policy?
A: We accept returns on unused items within 30 days of delivery.
Q: How do I start a return?
A: Email us at stikwiditfitness@gmail.com with your order number.
Q: Are shipping costs refundable?
A: Shipping costs are non-refundable unless the item arrives damaged or defective.
📦 ORDERS
Q: Can I cancel or change my order?
A: Orders can be modified or canceled within 12–24 hours of purchase.
Q: What if my item arrives damaged?
A: Contact us within 48 hours with photos, and we’ll make it right.
📞 CONTACT & SUPPORT
Q: How can I contact Stikwidit Fitness?
A: Email us anytime at stikwiditfitness@gmail.com or use the contact form on our website.
🚚 SHIPPING & DELIVERY
Q: Where do you ship from?
A: Products ship from U.S. and international warehouses depending on availability.
Q: How long does shipping take?
A: Processing takes 1–3 business days. Delivery typically takes 5–12 business days.
Q: Do you offer tracking?
A: Yes. Once your order ships, you’ll receive a tracking number via email.
💳 PAYMENTS & SECURITY
Q: What payment methods do you accept?
A: We accept major credit/debit cards and secure checkout options supported by Squarespace.
Q: Is my payment information secure?
A: Absolutely. Our website uses SSL encryption to protect your data.
👕 APPAREL (If you sell clothing)
Q: How do I choose the right size?
A: Refer to our size chart on each apparel product page.
Q: Do apparel items shrink?
A: Follow the care instructions provided to maintain fit and quality.